Privacy & Security Statement
Concord does not knowingly collect Personally Identifiable Information (PII) from persons under the age of 13. If you are under the age of 13, please do not provide us with information of any kind whatsoever. If you have reason to believe that we may have accidentally received information from a child under the age of 13, please contact us immediately at firstname.lastname@example.org. If we become aware that we have inadvertently received Personal Information from a person under the age of 13, we will delete such information from our records.
INFORMATION PROVIDED DIRECTLY BY YOU
We collect information you provide directly to us, such as when you request information, create or modify your personal account, request services, subscribe to our Services, complete a form, survey, quiz or application, contact customer support, join or enroll for an event or otherwise communicate with us in any manner. This information may include, without limitation: name, e-mail address, physical address, business address, phone number, or any other personal information you choose to provide.
INFORMATION COLLECTED THROUGH YOUR USE OF OUR SERVICES
The following are situations in which you may provide Your Information to us:
- When you fill out forms or fields through our Services;
- When you register for an account with our Service;
- When you create a subscription for our newsletters or Services;
- When you provide responses to a survey;
- When you answer questions on a quiz;
- When you join or enroll in an event through our Services;
- When you order services or products from, or through our Service;
- When you provide information to us through a third-party application, service or Website;
- When you communicate with us or request information about us or our products or Services, whether via email or other means; and
- When you participate in any of our marketing initiatives, including, contests, events, or promotions.
We also automatically collect information via the Website through the use of various technologies, including, but not limited to Cookies and Web Beacons (explained below). We may collect your IP address, browsing behaviour and device IDs. This information is used by us in order to enable us to better understand how our Services are being used by visitors and allows us to administer and customise the Services to improve your overall experience.
INFORMATION COLLECTED FROM OTHER SOURCES
We may also receive information from other sources and combine that with information we collect through our Services. For example if you choose to link, create, or log in to your account with a social media service, e.g. LinkedIn, Facebook or Twitter, or if you engage with a separate App or Website that uses our API, or whose API we use, we may receive information about you or your connections from that Site or App. This includes, without limitation, profile information, profile picture, gender, user name, user ID associated with your social media account, age range, language, country, friends list, and any other information you permit the social network to share with third parties. The data we receive is solely dependent upon your privacy settings with the social network.
INFORMATION THIRD PARTIES PROVIDE
We may collect information about you from sources other than you, such as from social media websites (i.e., Facebook, LinkedIn, Twitter or others), blogs, analytics providers, emails, business affiliates and partners and other users. This includes, without limitation, identity data, contact data, marketing and communications data, behavioural data, technical data and content data.
COOKIES, LOG FILES AND ANONYMOUS IDENTIFIERS
When you visit our Services, we may send one or more Cookies – small data files – to your computer to uniquely identify your browser and let us help you log in faster and enhance your navigation through the Sites. “Cookies” are text-only pieces of information that a website transfers to an individual’s hard drive or other website browsing equipment for record keeping purposes. A Cookie may convey anonymous information about how you browse the Services to us so we can provide you with a more personalized experience, but does not collect personal information about you. Cookies allow the Sites to remember important information that will make your use of the site more convenient. A Cookie will typically contain the name of the domain from which the Cookie has come, the “lifetime” of the Cookie, and a randomly generated unique number or other value. Certain Cookies may be used on the Sites regardless of whether you are logged in to your account or not.
Session Cookies are temporary Cookies that remain in the Cookie file of your browser until you leave the Site.
Persistent Cookies remain in the Cookie file of your browser for much longer (though how long will depend on the lifetime of the specific Cookie).
When we use session Cookies to track the total number of visitors to our Website, this is done on an anonymous aggregate basis (as Cookies do not in themselves carry any personal data).
We may also employ Cookies so that we remember your computer when it is used to return to the Website to help customise your web experience. We may associate personal information with a Cookie file in those instances.
We or our Partners may use third-party services such as Google Analytics to help understand use of the Services. These services typically collect the information sent by your browser as part of a web page request, including Cookies and your IP address. They receive this information and their use of it is governed by their respective privacy policies. You may opt-out of Google Analytics for Display Advertisers including AdWords and opt-out of customised Google Display Network ads by visiting the Google Ads Preferences Manager. To provide website visitors more choice on how their data is collected by Google Analytics, Google has developed an Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on here .
When you use our Services, we may employ Web Beacons (also known as clear GIFs or tracking pixels) to anonymously track online usage patterns. No Personally Identifiable Information from your account is collected using these Web Beacons.